diff --git a/docs/internals/_images/djangotickets.png b/docs/internals/_images/djangotickets.png
deleted file mode 100644
index 34a2a41852..0000000000
Binary files a/docs/internals/_images/djangotickets.png and /dev/null differ
diff --git a/docs/internals/_images/triage_process.graffle b/docs/internals/_images/triage_process.graffle
new file mode 100644
index 0000000000..cd1e89cc3a
--- /dev/null
+++ b/docs/internals/_images/triage_process.graffle
@@ -0,0 +1,2652 @@
+
+
+
+
+ ActiveLayerIndex
+ 0
+ ApplicationVersion
+
+ com.omnigroup.OmniGrafflePro
+ 139.16.0.171715
+
+ AutoAdjust
+
+ BackgroundGraphic
+
+ Bounds
+ {{0, 0}, {1118.5799560546875, 782.8900146484375}}
+ Class
+ SolidGraphic
+ ID
+ 2
+ Style
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+
+ BaseZoom
+ 0
+ CanvasOrigin
+ {0, 0}
+ ColumnAlign
+ 1
+ ColumnSpacing
+ 36
+ CreationDate
+ 2012-12-22 15:48:38 +0000
+ Creator
+ Aymeric Augustin
+ DisplayScale
+ 1.000 cm = 1.000 cm
+ GraphDocumentVersion
+ 8
+ GraphicsList
+
+
+ Class
+ LineGraphic
+ ID
+ 104
+ OrthogonalBarAutomatic
+
+ OrthogonalBarPoint
+ {0, 0}
+ OrthogonalBarPosition
+ -1
+ Points
+
+ {98.499995506345428, 441}
+ {45, 441}
+ {36, 576}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ HeadArrow
+ 0
+ Legacy
+
+ LineType
+ 2
+ Pattern
+ 1
+ TailArrow
+ 0
+
+
+ Tail
+
+ ID
+ 103
+
+
+
+ Bounds
+ {{99, 432}, {18, 18}}
+ Class
+ ShapedGraphic
+ ID
+ 103
+ Shape
+ Circle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+
+
+ Bounds
+ {{27, 576}, {342, 36}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ HFlip
+ YES
+ ID
+ 102
+ Shape
+ Rectangle
+ Style
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+ Text
+
+ Pad
+ 4
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;\red102\green102\blue102;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\i\fs24 \cf2 The ticket has a patch which applies cleanly and includes all needed tests and docs. A core developer can commit it as is.}
+
+ VFlip
+ YES
+
+
+ Bounds
+ {{27, 543.5}, {342, 12}}
+ Class
+ ShapedGraphic
+ FitText
+ Vertical
+ Flow
+ Resize
+ ID
+ 100
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Pad
+ 0
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\i\fs20 \cf0 For clarity, only the most common transitions are shown.}
+ VerticalPad
+ 0
+
+
+
+ Class
+ LineGraphic
+ ID
+ 98
+ OrthogonalBarAutomatic
+
+ OrthogonalBarPoint
+ {0, 0}
+ OrthogonalBarPosition
+ -1
+ Points
+
+ {98.499995506345428, 333}
+ {45, 333}
+ {36, 189}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ HeadArrow
+ 0
+ Legacy
+
+ LineType
+ 2
+ Pattern
+ 1
+ TailArrow
+ 0
+
+
+ Tail
+
+ ID
+ 97
+
+
+
+ Bounds
+ {{99, 324}, {18, 18}}
+ Class
+ ShapedGraphic
+ ID
+ 97
+ Shape
+ Circle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+
+
+ Bounds
+ {{27, 135}, {108, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ HFlip
+ YES
+ ID
+ 96
+ Shape
+ Rectangle
+ Style
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+ Text
+
+ Pad
+ 4
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;\red102\green102\blue102;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\i\fs24 \cf2 The ticket is a bug and obviously should be fixed.}
+
+ VFlip
+ YES
+
+
+ Bounds
+ {{189, 306}, {18, 18}}
+ Class
+ ShapedGraphic
+ ID
+ 94
+ Shape
+ Circle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+
+
+ Class
+ LineGraphic
+ ID
+ 93
+ Points
+
+ {204.18279336665475, 307.78674107223611}
+ {252, 252}
+ {252, 189}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ HeadArrow
+ 0
+ Legacy
+
+ Pattern
+ 1
+ TailArrow
+ 0
+
+
+ Tail
+
+ ID
+ 94
+
+
+
+ Bounds
+ {{162, 135}, {180, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ HFlip
+ YES
+ ID
+ 95
+ Shape
+ Rectangle
+ Style
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+ Text
+
+ Pad
+ 4
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;\red102\green102\blue102;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\i\fs24 \cf2 The ticket requires a discussion by the community and a design decision by a core developer.}
+
+ VFlip
+ YES
+
+
+ Bounds
+ {{387, 279}, {18, 18}}
+ Class
+ ShapedGraphic
+ ID
+ 91
+ Shape
+ Circle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+
+
+ Class
+ LineGraphic
+ ID
+ 90
+ Points
+
+ {396, 278.49999548261451}
+ {396, 189}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ HeadArrow
+ 0
+ Legacy
+
+ LineType
+ 1
+ Pattern
+ 1
+ TailArrow
+ 0
+
+
+ Tail
+
+ ID
+ 91
+
+
+
+ Bounds
+ {{369, 135}, {198, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ HFlip
+ YES
+ ID
+ 89
+ Shape
+ Rectangle
+ Style
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Color
+
+ b
+ 0.6
+ g
+ 0.6
+ r
+ 0.6
+
+ Pattern
+ 1
+
+
+ Text
+
+ Pad
+ 4
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;\red102\green102\blue102;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\i\fs24 \cf2 The ticket was already reported, isn't a bug, doesn't provide enough information, or can't be reproduced.}
+
+ VFlip
+ YES
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 132
+ Info
+ 4
+
+ ID
+ 134
+ Points
+
+ {342, 342}
+ {393, 395}
+ {450, 450}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 16
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 132
+
+ ID
+ 133
+ Points
+
+ {342, 450}
+ {450, 450}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 17
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 10
+
+ ID
+ 60
+ Points
+
+ {108, 423}
+ {108, 477}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 11
+
+
+
+ Class
+ LineGraphic
+ ID
+ 82
+ Points
+
+ {162, 288}
+ {396, 288}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ 0
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 12
+ Info
+ 3
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 11
+
+ ID
+ 54
+ Points
+
+ {108, 315}
+ {108, 369}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 12
+ Info
+ 1
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 130
+
+ ID
+ 131
+ Points
+
+ {162, 504}
+ {450, 504}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 10
+ Info
+ 3
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 11
+
+ ID
+ 58
+ Points
+
+ {234.0000000000002, 342}
+ {162, 396}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 16
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 11
+
+ ID
+ 57
+ Points
+
+ {234.0000000000002, 450}
+ {162, 396}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 17
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 17
+
+ ID
+ 56
+ Points
+
+ {288, 369}
+ {288, 423}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 16
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 16
+
+ ID
+ 55
+ Points
+
+ {162, 288}
+ {234.0000000000002, 342}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 12
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 135
+ Info
+ 4
+
+ ID
+ 136
+ Points
+
+ {396, 288}
+ {450, 405}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 82
+ Info
+ 1
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 137
+
+ ID
+ 138
+ Points
+
+ {396, 288}
+ {450, 360}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 82
+ Info
+ 1
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 139
+
+ ID
+ 140
+ Points
+
+ {396, 288}
+ {450, 315}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 82
+ Info
+ 1
+
+
+
+ Class
+ LineGraphic
+ Head
+
+ ID
+ 123
+ Info
+ 4
+
+ ID
+ 124
+ Points
+
+ {396, 288}
+ {450, 270}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ TailArrow
+ 0
+ Width
+ 2
+
+
+ Tail
+
+ ID
+ 82
+ Info
+ 1
+
+
+
+ Bounds
+ {{315, 630}, {125.99999999999999, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 128
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 development status}
+
+
+
+ Bounds
+ {{26.999999999999993, 650}, {108.00000000000001, 14}}
+ Class
+ ShapedGraphic
+ FitText
+ Vertical
+ Flow
+ Resize
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 45
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Align
+ 2
+ Pad
+ 0
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;\red0\green64\blue128;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qr
+
+\f0\b\fs24 \cf2 Committers}
+ VerticalPad
+ 0
+
+
+
+ Class
+ LineGraphic
+ ID
+ 44
+ Points
+
+ {144, 657}
+ {180, 657}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0.501961
+ g
+ 0.25098
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ LineType
+ 1
+ TailArrow
+ 0
+ Width
+ 2
+
+
+
+
+ Bounds
+ {{26.999999999999993, 632}, {108.00000000000001, 14}}
+ Class
+ ShapedGraphic
+ FitText
+ Vertical
+ Flow
+ Resize
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 43
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Draws
+ NO
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Align
+ 2
+ Pad
+ 0
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;\red0\green128\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qr
+
+\f0\b\fs24 \cf2 Ticket triagers }
+ VerticalPad
+ 0
+
+
+
+ Class
+ LineGraphic
+ ID
+ 42
+ Points
+
+ {144, 639}
+ {180, 639}
+
+ Style
+
+ stroke
+
+ Color
+
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ HeadArrow
+ FilledArrow
+ Legacy
+
+ LineType
+ 1
+ TailArrow
+ 0
+ Width
+ 2
+
+
+
+
+ Bounds
+ {{315, 648}, {125.99999999999999, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 129
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 1
+ g
+ 0.501961
+ r
+ 0
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 in progress}
+
+
+
+ Bounds
+ {{441, 630}, {125.99999999999999, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 125
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0
+ r
+ 1
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 stopped}
+
+
+
+ Bounds
+ {{441, 648}, {125.99999999999999, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 127
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+ shadow
+
+ Draws
+ NO
+
+ stroke
+
+ Draws
+ NO
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 completed}
+
+
+
+ Class
+ LineGraphic
+ ID
+ 36
+ Points
+
+ {423, 234}
+ {567, 234}
+
+ Style
+
+ stroke
+
+ HeadArrow
+ 0
+ Legacy
+
+ TailArrow
+ 0
+
+
+
+
+ Class
+ LineGraphic
+ ID
+ 33
+ Points
+
+ {27, 234}
+ {369, 234}
+
+ Style
+
+ stroke
+
+ HeadArrow
+ 0
+ Legacy
+
+ TailArrow
+ 0
+
+
+
+
+ Bounds
+ {{450, 441}, {90.000000000000014, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 132
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0
+ r
+ 1
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 wontfix}
+
+
+
+ Bounds
+ {{450, 396}, {90.000000000000014, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 135
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0
+ r
+ 1
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 worksforme}
+
+
+
+ Bounds
+ {{450, 351}, {90.000000000000014, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 137
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0
+ r
+ 1
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 needsinfo}
+
+
+
+ Bounds
+ {{450, 306}, {90.000000000000014, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 139
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0
+ r
+ 1
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 invalid}
+
+
+
+ Bounds
+ {{450, 495}, {90.000000000000014, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 130
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0.501961
+ r
+ 0
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 fixed}
+
+
+
+ Bounds
+ {{450, 261}, {90.000000000000014, 18}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 123
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 0
+ g
+ 0
+ r
+ 1
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 duplicate}
+
+
+
+ Bounds
+ {{234, 423}, {108, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 17
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 1
+ g
+ 0.501961
+ r
+ 0
+
+
+ stroke
+
+ CornerRadius
+ 5
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 Someday\
+/\
+Mabye}
+
+
+
+ Bounds
+ {{234, 315}, {108, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 16
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 1
+ g
+ 0.501961
+ r
+ 0
+
+
+ stroke
+
+ CornerRadius
+ 5
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 Design\
+Decision\
+Needed}
+
+
+
+ Bounds
+ {{54, 261}, {108, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 12
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 1
+ g
+ 0.501961
+ r
+ 0
+
+
+ stroke
+
+ CornerRadius
+ 5
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 Unreviewed}
+
+
+
+ Bounds
+ {{54, 369}, {108, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 11
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 1
+ g
+ 0.501961
+ r
+ 0
+
+
+ stroke
+
+ CornerRadius
+ 5
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 Accepted}
+
+
+
+ Bounds
+ {{54, 477}, {108, 54}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 10
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ Color
+
+ a
+ 0.3
+ b
+ 1
+ g
+ 0.501961
+ r
+ 0
+
+
+ stroke
+
+ CornerRadius
+ 5
+
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs24 \cf0 Ready for Checkin}
+
+
+
+ Bounds
+ {{27, 207}, {342, 351}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 13
+
+ ID
+ 99
+ Shape
+ Rectangle
+ Style
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs28 \cf0 Open tickets\
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\fs12 \cf0 \
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\fs24 \cf0 triage state}
+
+ TextPlacement
+ 0
+
+
+ Bounds
+ {{423, 207}, {144, 351}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 15
+
+ ID
+ 32
+ Shape
+ Rectangle
+ Style
+
+ Text
+
+ Text
+ {\rtf1\ansi\ansicpg1252\cocoartf1187\cocoasubrtf340
+\cocoascreenfonts1{\fonttbl\f0\fswiss\fcharset0 Helvetica;}
+{\colortbl;\red255\green255\blue255;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\f0\fs28 \cf0 Closed tickets\
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\fs12 \cf0 \
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural\qc
+
+\fs24 \cf0 resolution}
+
+ TextPlacement
+ 0
+
+
+ Bounds
+ {{315, 630}, {252, 36}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica-Bold
+ Size
+ 12
+
+ ID
+ 126
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+ stroke
+
+ Draws
+ NO
+
+
+
+
+ Bounds
+ {{27, 630}, {180, 36}}
+ Class
+ ShapedGraphic
+ FontInfo
+
+ Font
+ Helvetica
+ Size
+ 12
+
+ ID
+ 88
+ Magnets
+
+ {0, 1}
+ {0, -1}
+ {1, 0}
+ {-1, 0}
+
+ Shape
+ Rectangle
+ Style
+
+ fill
+
+ GradientCenter
+ {0, 0.15238095234285712}
+
+ stroke
+
+ Draws
+ NO
+
+
+
+
+ GridInfo
+
+ ShowsGrid
+ YES
+ SnapsToGrid
+ YES
+
+ GuidesLocked
+ NO
+ GuidesVisible
+ YES
+ HPages
+ 2
+ ImageCounter
+ 1
+ KeepToScale
+
+ Layers
+
+
+ Lock
+ NO
+ Name
+ Calque 1
+ Print
+ YES
+ View
+ YES
+
+
+ LayoutInfo
+
+ Animate
+ NO
+ circoMinDist
+ 18
+ circoSeparation
+ 0.0
+ layoutEngine
+ dot
+ neatoSeparation
+ 0.0
+ twopiSeparation
+ 0.0
+
+ LinksVisible
+ NO
+ MagnetsVisible
+ NO
+ MasterSheets
+
+ ModificationDate
+ 2012-12-22 18:00:58 +0000
+ Modifier
+ Aymeric Augustin
+ NotesVisible
+ NO
+ Orientation
+ 2
+ OriginVisible
+ NO
+ PageBreaks
+ YES
+ PrintInfo
+
+ NSBottomMargin
+
+ float
+ 41
+
+ NSHorizonalPagination
+
+ coded
+ BAtzdHJlYW10eXBlZIHoA4QBQISEhAhOU051bWJlcgCEhAdOU1ZhbHVlAISECE5TT2JqZWN0AIWEASqEhAFxlwCG
+
+ NSLeftMargin
+
+ float
+ 18
+
+ NSPaperSize
+
+ size
+ {595.28997802734375, 841.8900146484375}
+
+ NSPrintReverseOrientation
+
+ int
+ 0
+
+ NSRightMargin
+
+ float
+ 18
+
+ NSTopMargin
+
+ float
+ 18
+
+
+ PrintOnePage
+
+ ReadOnly
+ NO
+ RowAlign
+ 1
+ RowSpacing
+ 36
+ SheetTitle
+ Canevas 1
+ SmartAlignmentGuidesActive
+ YES
+ SmartDistanceGuidesActive
+ YES
+ UniqueID
+ 1
+ UseEntirePage
+
+ VPages
+ 1
+ WindowInfo
+
+ CurrentSheet
+ 0
+ ExpandedCanvases
+
+ Frame
+ {{1, 4}, {1190, 874}}
+ ListView
+
+ OutlineWidth
+ 142
+ RightSidebar
+
+ ShowRuler
+
+ Sidebar
+
+ SidebarWidth
+ 120
+ VisibleRegion
+ {{0, 50.450449800270746}, {950.45043820152921, 662.1621536285536}}
+ Zoom
+ 1.1100000143051147
+ ZoomValues
+
+
+ Canevas 1
+ 1.1100000143051147
+ 1.0499999523162842
+
+
+
+
+
diff --git a/docs/internals/_images/triage_process.pdf b/docs/internals/_images/triage_process.pdf
new file mode 100644
index 0000000000..a157fa8960
Binary files /dev/null and b/docs/internals/_images/triage_process.pdf differ
diff --git a/docs/internals/_images/triage_process.svg b/docs/internals/_images/triage_process.svg
new file mode 100644
index 0000000000..363ba41aef
--- /dev/null
+++ b/docs/internals/_images/triage_process.svg
@@ -0,0 +1,3 @@
+
+
+
diff --git a/docs/internals/contributing/triaging-tickets.txt b/docs/internals/contributing/triaging-tickets.txt
index 84f70fd731..19298c55fb 100644
--- a/docs/internals/contributing/triaging-tickets.txt
+++ b/docs/internals/contributing/triaging-tickets.txt
@@ -50,9 +50,9 @@ attribute easily tells us what and who each ticket is waiting on.
Since a picture is worth a thousand words, let's start there:
-.. image:: /internals/_images/djangotickets.png
- :height: 451
- :width: 590
+.. image:: /internals/_images/triage_process.*
+ :height: 564
+ :width: 580
:alt: Django's ticket triage workflow
We've got two roles in this diagram: