diff --git a/django/contrib/admin/actions.py b/django/contrib/admin/actions.py
index d215aa6259..158c436c71 100644
--- a/django/contrib/admin/actions.py
+++ b/django/contrib/admin/actions.py
@@ -71,7 +71,6 @@ def delete_selected(modeladmin, request, queryset):
         "perms_lacking": perms_needed,
         "protected": protected,
         "opts": opts,
-        "app_label": app_label,
         'action_checkbox_name': helpers.ACTION_CHECKBOX_NAME,
     }
 
diff --git a/django/contrib/admin/options.py b/django/contrib/admin/options.py
index 4c5adaf0f8..02f9ed3a84 100644
--- a/django/contrib/admin/options.py
+++ b/django/contrib/admin/options.py
@@ -1308,7 +1308,6 @@ class ModelAdmin(BaseModelAdmin):
             media=media,
             inline_admin_formsets=inline_admin_formsets,
             errors=helpers.AdminErrorList(form, formsets),
-            app_label=opts.app_label,
             preserved_filters=self.get_preserved_filters(request),
         )
         context.update(extra_context or {})
@@ -1532,7 +1531,6 @@ class ModelAdmin(BaseModelAdmin):
             media=media,
             has_add_permission=self.has_add_permission(request),
             opts=cl.opts,
-            app_label=app_label,
             action_form=action_form,
             actions_on_top=self.actions_on_top,
             actions_on_bottom=self.actions_on_bottom,
@@ -1627,7 +1625,6 @@ class ModelAdmin(BaseModelAdmin):
             action_list=action_list,
             module_name=capfirst(force_text(opts.verbose_name_plural)),
             object=obj,
-            app_label=app_label,
             opts=opts,
             preserved_filters=self.get_preserved_filters(request),
         )
diff --git a/django/contrib/admin/sites.py b/django/contrib/admin/sites.py
index d72666a257..22c1b29ab4 100644
--- a/django/contrib/admin/sites.py
+++ b/django/contrib/admin/sites.py
@@ -381,7 +381,7 @@ class AdminSite(object):
                         app_dict[app_label]['models'].append(model_dict)
                     else:
                         app_dict[app_label] = {
-                            'name': app_label.title(),
+                            'name': app_cache.get_app_config(app_label).verbose_name,
                             'app_label': app_label,
                             'app_url': reverse('admin:app_list', kwargs={'app_label': app_label}, current_app=self.name),
                             'has_module_perms': has_module_perms,
@@ -390,7 +390,7 @@ class AdminSite(object):
 
         # Sort the apps alphabetically.
         app_list = list(six.itervalues(app_dict))
-        app_list.sort(key=lambda x: x['name'])
+        app_list.sort(key=lambda x: x['name'].lower())
 
         # Sort the models alphabetically within each app.
         for app in app_list:
@@ -408,6 +408,7 @@ class AdminSite(object):
 
     def app_index(self, request, app_label, extra_context=None):
         user = request.user
+        app_name = app_cache.get_app_config(app_label).verbose_name
         has_module_perms = user.has_module_perms(app_label)
         if not has_module_perms:
             raise PermissionDenied
@@ -442,7 +443,7 @@ class AdminSite(object):
                         # something to display, add in the necessary meta
                         # information.
                         app_dict = {
-                            'name': app_label.title(),
+                            'name': app_name,
                             'app_label': app_label,
                             'app_url': '',
                             'has_module_perms': has_module_perms,
@@ -453,7 +454,7 @@ class AdminSite(object):
         # Sort the models alphabetically within each app.
         app_dict['models'].sort(key=lambda x: x['name'])
         context = dict(self.each_context(),
-            title=_('%s administration') % capfirst(app_label),
+            title=_('%s administration') % app_name,
             app_list=[app_dict],
             app_label=app_label,
         )
diff --git a/django/contrib/admin/templates/admin/auth/user/change_password.html b/django/contrib/admin/templates/admin/auth/user/change_password.html
index 2a1b4d3c90..3634ed4083 100644
--- a/django/contrib/admin/templates/admin/auth/user/change_password.html
+++ b/django/contrib/admin/templates/admin/auth/user/change_password.html
@@ -11,7 +11,7 @@
 {% block breadcrumbs %}
 <div class="breadcrumbs">
 <a href="{% url 'admin:index' %}">{% trans 'Home' %}</a>
-&rsaquo; <a href="{% url 'admin:app_list' app_label=opts.app_label %}">{{ opts.app_label|capfirst|escape }}</a>
+&rsaquo; <a href="{% url 'admin:app_list' app_label=opts.app_label %}">{{ opts.app_config.verbose_name }}</a>
 &rsaquo; <a href="{% url opts|admin_urlname:'changelist' %}">{{ opts.verbose_name_plural|capfirst }}</a>
 &rsaquo; <a href="{% url opts|admin_urlname:'change' original.pk|admin_urlquote %}">{{ original|truncatewords:"18" }}</a>
 &rsaquo; {% trans 'Change password' %}
diff --git a/django/contrib/admin/templates/admin/change_form.html b/django/contrib/admin/templates/admin/change_form.html
index 79ea73933c..be2cd862d4 100644
--- a/django/contrib/admin/templates/admin/change_form.html
+++ b/django/contrib/admin/templates/admin/change_form.html
@@ -16,7 +16,7 @@
 {% block breadcrumbs %}
 <div class="breadcrumbs">
 <a href="{% url 'admin:index' %}">{% trans 'Home' %}</a>
-&rsaquo; <a href="{% url 'admin:app_list' app_label=opts.app_label %}">{{ app_label|capfirst|escape }}</a>
+&rsaquo; <a href="{% url 'admin:app_list' app_label=opts.app_label %}">{{ opts.app_config.verbose_name }}</a>
 &rsaquo; {% if has_change_permission %}<a href="{% url opts|admin_urlname:'changelist' %}">{{ opts.verbose_name_plural|capfirst }}</a>{% else %}{{ opts.verbose_name_plural|capfirst }}{% endif %}
 &rsaquo; {% if add %}{% trans 'Add' %} {{ opts.verbose_name }}{% else %}{{ original|truncatewords:"18" }}{% endif %}
 </div>
diff --git a/django/contrib/admin/templates/admin/change_list.html b/django/contrib/admin/templates/admin/change_list.html
index a5a31f9c67..766a7c0fe6 100644
--- a/django/contrib/admin/templates/admin/change_list.html
+++ b/django/contrib/admin/templates/admin/change_list.html
@@ -38,7 +38,7 @@
 {% block breadcrumbs %}
 <div class="breadcrumbs">
 <a href="{% url 'admin:index' %}">{% trans 'Home' %}</a>
-&rsaquo; <a href="{% url 'admin:app_list' app_label=cl.opts.app_label %}">{{ app_label|capfirst|escape }}</a>
+&rsaquo; <a href="{% url 'admin:app_list' app_label=cl.opts.app_label %}">{{ cl.opts.app_config.verbose_name }}</a>
 &rsaquo; {{ cl.opts.verbose_name_plural|capfirst }}
 </div>
 {% endblock %}
diff --git a/django/contrib/admin/templates/admin/delete_selected_confirmation.html b/django/contrib/admin/templates/admin/delete_selected_confirmation.html
index a80f4e4a54..a8f059fd46 100644
--- a/django/contrib/admin/templates/admin/delete_selected_confirmation.html
+++ b/django/contrib/admin/templates/admin/delete_selected_confirmation.html
@@ -6,7 +6,7 @@
 {% block breadcrumbs %}
 <div class="breadcrumbs">
 <a href="{% url 'admin:index' %}">{% trans 'Home' %}</a>
-&rsaquo; <a href="{% url 'admin:app_list' app_label=app_label %}">{{ app_label|capfirst|escape }}</a>
+&rsaquo; <a href="{% url 'admin:app_list' app_label=opts.app_label %}">{{ opts.app_config.verbose_name }}</a>
 &rsaquo; <a href="{% url opts|admin_urlname:'changelist' %}">{{ opts.verbose_name_plural|capfirst }}</a>
 &rsaquo; {% trans 'Delete multiple objects' %}
 </div>
diff --git a/django/contrib/admin/templates/admin/object_history.html b/django/contrib/admin/templates/admin/object_history.html
index c750ff14b3..cf3e7e2e0d 100644
--- a/django/contrib/admin/templates/admin/object_history.html
+++ b/django/contrib/admin/templates/admin/object_history.html
@@ -4,7 +4,7 @@
 {% block breadcrumbs %}
 <div class="breadcrumbs">
 <a href="{% url 'admin:index' %}">{% trans 'Home' %}</a>
-&rsaquo; <a href="{% url 'admin:app_list' app_label=app_label %}">{{ app_label|capfirst|escape }}</a>
+&rsaquo; <a href="{% url 'admin:app_list' app_label=opts.app_label %}">{{ opts.app_config.verbose_name }}</a>
 &rsaquo; <a href="{% url opts|admin_urlname:'changelist' %}">{{ module_name }}</a>
 &rsaquo; <a href="{% url opts|admin_urlname:'change' object.pk|admin_urlquote %}">{{ object|truncatewords:"18" }}</a>
 &rsaquo; {% trans 'History' %}