The installer requires [Windows update #2999226](https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows). If you’re having trouble running the installer, please make sure to install the update via Windows Update or manually from the link above.
The Monkey Island supports Chrome (and Chrome-based) browsers. Some Windows Servers only have Internet Explorer installed, so make sure you're using Chrome or a similar modern browser. [You can download Google Chrome here](https://www.google.com/chrome/).