diff --git a/monkey/infection_monkey/post_breach/actions/communicate_as_new_user.py b/monkey/infection_monkey/post_breach/actions/communicate_as_new_user.py
index 1e4ce4e66..4a10abdc2 100644
--- a/monkey/infection_monkey/post_breach/actions/communicate_as_new_user.py
+++ b/monkey/infection_monkey/post_breach/actions/communicate_as_new_user.py
@@ -10,10 +10,10 @@ from infection_monkey.post_breach.pba import PBA
 from infection_monkey.telemetry.post_breach_telem import PostBreachTelem
 from infection_monkey.utils.environment import is_windows_os
 
-INFECTION_MONKEY_WEBSITE_URL = "https://infectionmonkey.com"
+INFECTION_MONKEY_WEBSITE_URL = "https://infectionmonkey.com/"
 
 CREATED_PROCESS_AS_USER_SUCCESS_FORMAT = "Created process '{}' as user '{}' and the process succeeded."
-CREATED_PROCESS_AS_USER_FAILED_FORMAT = "Created process '{}' as user '{}', but the process failed (exit status {})."
+CREATED_PROCESS_AS_USER_FAILED_FORMAT = "Created process '{}' as user '{}', but the process failed (exit status {}:{})."
 
 USERNAME_PREFIX = "somenewuser"
 PASSWORD = "N3WPa55W0rD!1"
@@ -49,7 +49,7 @@ class CommunicateAsNewUser(PBA):
     @staticmethod
     def get_commandline_for_http_request(url, is_windows=is_windows_os()):
         if is_windows:
-            format_string = "powershell -command \"Invoke-WebRequest {url}\""
+            format_string = 'powershell.exe -command "Invoke-WebRequest {url}" -UseBasicParsing'
         else:
             # true || false -> 0.  false || true -> 0.  false || false -> 1. So:
             # if curl works, we're good.
@@ -71,4 +71,9 @@ class CommunicateAsNewUser(PBA):
                 CREATED_PROCESS_AS_USER_SUCCESS_FORMAT.format(commandline, username), True)).send()
         else:
             PostBreachTelem(self, (
-                CREATED_PROCESS_AS_USER_FAILED_FORMAT.format(commandline, username, exit_status), False)).send()
+                CREATED_PROCESS_AS_USER_FAILED_FORMAT.format(
+                    commandline, username, exit_status, twos_complement(exit_status)), False)).send()
+
+
+def twos_complement(exit_status):
+    return hex(exit_status & (2 ** 32 - 1))
diff --git a/monkey/infection_monkey/requirements.txt b/monkey/infection_monkey/requirements.txt
index 93b3b4ca3..7a75c1b7e 100644
--- a/monkey/infection_monkey/requirements.txt
+++ b/monkey/infection_monkey/requirements.txt
@@ -13,3 +13,4 @@ wmi
 pywin32 ; sys_platform == 'win32'
 pymssql<3.0
 pyftpdlib
+WinSys-3.x
diff --git a/monkey/infection_monkey/utils/windows/users.py b/monkey/infection_monkey/utils/windows/users.py
index c6e46a690..fcd364032 100644
--- a/monkey/infection_monkey/utils/windows/users.py
+++ b/monkey/infection_monkey/utils/windows/users.py
@@ -5,7 +5,7 @@ from infection_monkey.utils.auto_new_user import AutoNewUser
 from infection_monkey.utils.new_user_error import NewUserError
 
 ACTIVE_NO_NET_USER = '/ACTIVE:NO'
-WAIT_TIMEOUT_IN_MILLISECONDS = 20 * 1000
+WAIT_TIMEOUT_IN_MILLISECONDS = 60 * 1000
 
 logger = logging.getLogger(__name__)
 
@@ -65,8 +65,7 @@ class AutoNewWindowsUser(AutoNewUser):
                 self.username,
                 ".",  # Use current domain.
                 self.password,
-                win32con.LOGON32_LOGON_INTERACTIVE,  # Logon type - interactive (normal user).
-                # using a shell.
+                win32con.LOGON32_LOGON_INTERACTIVE,  # Logon type - interactive (normal user), since we're using a shell.
                 win32con.LOGON32_PROVIDER_DEFAULT)  # Which logon provider to use - whatever Windows offers.
         except Exception as err:
             raise NewUserError("Can't logon as {}. Error: {}".format(self.username, str(err)))
@@ -78,33 +77,28 @@ class AutoNewWindowsUser(AutoNewUser):
         import win32process
         import win32api
         import win32event
+        from winsys import _advapi32
 
         exit_code = -1
         process_handle = None
         thread_handle = None
 
         try:
-            # Open process as that user:
-            # https://docs.microsoft.com/en-us/windows/win32/api/processthreadsapi/nf-processthreadsapi-createprocessasusera
-            process_handle, thread_handle, _, _ = win32process.CreateProcessAsUser(
-                self.get_logon_handle(),  # A handle to the primary token that represents a user.
-                None,  # The name of the module to be executed.
-                command,  # The command line to be executed.
-                None,  # Process attributes
-                None,  # Thread attributes
-                True,  # Should inherit handles
-                win32con.NORMAL_PRIORITY_CLASS,  # The priority class and the creation of the process.
-                None,  # An environment block for the new process. If this parameter is NULL, the new process
-                # uses the environment of the calling process.
-                None,  # CWD. If this parameter is NULL, the new process will have the same current drive and
-                # directory as the calling process.
-                win32process.STARTUPINFO()  # STARTUPINFO structure.
-                # https://docs.microsoft.com/en-us/windows/win32/api/processthreadsapi/ns-processthreadsapi-startupinfoa
+            # Open process as that user
+            # https://github.com/tjguk/winsys/blob/master/winsys/_advapi32.py
+            proc_info = _advapi32.CreateProcessWithLogonW(
+                username=self.username,
+                domain=".",
+                password=self.password,
+                command_line=command
             )
+            process_handle = proc_info.hProcess
+            thread_handle = proc_info.hThread
 
             logger.debug(
                 "Waiting for process to finish. Timeout: {}ms".format(WAIT_TIMEOUT_IN_MILLISECONDS))
 
+            # https://social.msdn.microsoft.com/Forums/vstudio/en-US/b6d6a7ae-71e9-4edb-ac8f-408d2a41750d/what-events-on-a-process-handle-signal-satisify-waitforsingleobject?forum=vcgeneral
             # Ignoring return code, as we'll use `GetExitCode` to determine the state of the process later.
             _ = win32event.WaitForSingleObject(  # Waits until the specified object is signaled, or time-out.
                 process_handle,  # Ping process handle