diff --git a/monkey/infection_monkey/monkey.py b/monkey/infection_monkey/monkey.py
index f5af73d43..3a5c5619f 100644
--- a/monkey/infection_monkey/monkey.py
+++ b/monkey/infection_monkey/monkey.py
@@ -252,9 +252,12 @@ class InfectionMonkey(object):
 
     def collect_system_info_if_configured(self):
         LOG.debug("Calling for system info collection")
-        system_info_collector = SystemInfoCollector()
-        system_info = system_info_collector.get_info()
-        SystemInfoTelem(system_info).send()
+        try:
+            system_info_collector = SystemInfoCollector()
+            system_info = system_info_collector.get_info()
+            SystemInfoTelem(system_info).send()
+        except Exception as e:
+            LOG.exception(f"Exception encountered during system info collection: {str(e)}")
 
     def shutdown_by_not_alive_config(self):
         if not WormConfiguration.alive:
diff --git a/monkey/infection_monkey/system_info/windows_info_collector.py b/monkey/infection_monkey/system_info/windows_info_collector.py
index 38feb6815..8a53898c7 100644
--- a/monkey/infection_monkey/system_info/windows_info_collector.py
+++ b/monkey/infection_monkey/system_info/windows_info_collector.py
@@ -1,5 +1,5 @@
 import logging
-import os
+import subprocess
 import sys
 
 from common.common_consts.system_info_collectors_names import MIMIKATZ_COLLECTOR
@@ -46,16 +46,21 @@ class WindowsInfoCollector(InfoCollector):
         return self.info
 
     def get_installed_packages(self):
-        LOG.info('getting installed packages')
-        self.info["installed_packages"] = os.popen("dism /online /get-packages").read()
-        self.info["installed_features"] = os.popen("dism /online /get-features").read()
+        LOG.info('Getting installed packages')
+
+        packages = subprocess.check_output("dism /online /get-packages", shell=True)
+        self.info["installed_packages"] = packages.decode('utf-8', errors='ignore')
+
+        features = subprocess.check_output("dism /online /get-features", shell=True)
+        self.info["installed_features"] = features.decode('utf-8', errors='ignore')
+
         LOG.debug('Got installed packages')
 
     def get_wmi_info(self):
-        LOG.info('getting wmi info')
+        LOG.info('Getting wmi info')
         for wmi_class_name in WMI_CLASSES:
             self.info['wmi'][wmi_class_name] = WMIUtils.get_wmi_class(wmi_class_name)
-        LOG.debug('finished get_wmi_info')
+        LOG.debug('Finished get_wmi_info')
 
     def get_mimikatz_info(self):
         LOG.info("Gathering mimikatz info")