Added FAQ question 'I submitted a bug fix in the ticket system several weeks ago. Why are you ignoring my patch?'
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docs/faq.txt
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docs/faq.txt
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@ -619,3 +619,21 @@ To create a user, you'll have to use the Python API. See `creating users`_ for
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full info.
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.. _creating users: http://www.djangoproject.com/documentation/authentication/#creating-users
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Contributing code
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=================
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I submitted a bug fix in the ticket system several weeks ago. Why are you ignoring my patch?
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--------------------------------------------------------------------------------------------
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Don't worry: We're not ignoring you!
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It's important to understand there is a difference between "a ticket is being
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ignored" and "a ticket has not been attended to yet." Django's ticket system
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contains hundreds of open tickets, of various degrees of impact on end-user
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functionality, and Django's developers have to review and prioritize.
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Besides, if your feature request stands no chance of inclusion in Django, we
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won't ignore it -- we'll just close the ticket. So if your ticket is still
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open, it doesn't mean we're ignoring you; it just means we haven't had time to
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look at it yet.
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