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Fixed #6320 -- Clarified a few issues in the contribution docs surrounding the triage process. Thanks to telenieko, Edgars Jekabsons and Marc Fargas for their input. 

git-svn-id: http://code.djangoproject.com/svn/django/trunk@7632 bcc190cf-cafb-0310-a4f2-bffc1f526a37
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Russell Keith-Magee 2008-06-14 13:44:49 +00:00
parent 1c47b21f52
commit 363e46b22c
1 changed files with 83 additions and 21 deletions
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docs/contributing.txt
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@ -148,15 +148,17 @@ Once you've claimed a ticket, you have a responsibility to work on that ticket
in a reasonably timely fashion. If you don't have time to work on it, either
unclaim it or don't claim it in the first place!
Core Django developers go through the list of claimed tickets from time to
Ticket triagers go through the list of claimed tickets from time to
time, checking whether any progress has been made. If there's no sign of
progress on a particular claimed ticket for a week or two after it's been
claimed, we will unclaim it for you so that it's no longer monopolized and
progress on a particular claimed ticket for a week or two, a triager may ask
you to relinquish the ticket claim so that it's no longer monopolized and
somebody else can claim it.
If you've claimed a ticket and it's taking a long time (days or weeks) to code,
keep everybody updated by posting comments on the ticket. That way, we'll know
not to unclaim it. More communication is better than less communication!
keep everybody updated by posting comments on the ticket. If you don't provide
regular updates, and you don't respond to a request for a progress report,
your claim on the ticket may be revoked. As always, more communication is
better than less communication!
Which tickets should be claimed?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
@ -234,22 +236,28 @@ Since a picture is worth a thousand words, let's start there:
:width: 590
:alt: Django's ticket workflow
We've got two roles here:
We've got two official roles here:
* Core developers: people with commit access who make the decisions and
write the bulk of the code.
* Core developers: people with commit access who make the big decisions
and write the bulk of the code.
* Ticket triagers: community members who keep track of tickets, making
sure the tickets are always categorized correctly.
* Ticket triagers: trusted community members with a proven history of
working with the Django community. As a result of this history, they
have been entrusted by the core developers to make some of the smaller
decisions about tickets.
Second, note the five triage stages:
1. A ticket starts as "Unreviewed", meaning that a triager has yet to
examine the ticket and move it along.
1. A ticket starts as "Unreviewed", meaning that nobody has examined
the ticket.
2. "Design decision needed" means "this concept requires a design
decision," which should be discussed either in the ticket comments or on
django-developers.
`django-developers`_. The "Design decision needed" step will generally
only be used for feature requests. It can also be used for issues
that *might* be bugs, depending on opinion or interpretation. Obvious
bugs (such as crashes, incorrect query results, or non-compliance with a
standard) skip this step and move straight to "Accepted".
3. Once a ticket is ruled to be approved for fixing, it's moved into the
"Accepted" stage. This stage is where all the real work gets done.
@ -269,7 +277,7 @@ ticket has or needs in order to be "ready for checkin":
"Has patch"
This means the ticket has an associated patch_. These will be
reviewed to see if the patch is "good".
reviewed by the triage team to see if the patch is "good".
"Needs documentation"
This flag is used for tickets with patches that need associated
@ -292,7 +300,11 @@ A ticket can be resolved in a number of ways:
Django and the issue is fixed.
"invalid"
Used if the ticket is found to be incorrect or a user error.
Used if the ticket is found to be incorrect. This means that the
issue in the ticket is actually the result of a user error, or
describes a problem with something other than Django, or isn't
a bug report or feature request at all (for example, some new users
submit support queries as tickets).
"wontfix"
Used when a core developer decides that this request is not
@ -305,7 +317,8 @@ A ticket can be resolved in a number of ways:
tickets, we keep all the discussion in one place, which helps everyone.
"worksforme"
Used when the triage team is unable to replicate the original bug.
Used when the the ticket doesn't contain enough detail to replicate
the original bug.
If you believe that the ticket was closed in error -- because you're
still having the issue, or it's popped up somewhere else, or the triagers have
@ -316,6 +329,55 @@ reopen tickets that have been marked as "wontfix" by core developers.
.. _good patch: `Patch style`_
.. _patch: `Submitting patches`_
Triage by the general community
-------------------------------
Although the Core Developers and Ticket Triagers make the big decisions in
the ticket triage process, there is also a lot that general community
members can do to help the triage process. In particular, you can help out by:
* Closing "Unreviewed" tickets as "invalid", "worksforme", or "duplicate".
* Promoting "Unreviewed" tickets to "Design Decision Required" if there
is a design decision that needs to be made, or "Accepted" if they are
an obvious bug.
* Correcting the "Needs Tests", "Needs documentation", or "Has Patch" flags
for tickets where they are incorrectly set.
* Checking that old tickets are still valid. If a ticket hasn't seen
any activity in a long time, it's possible that the problem has been
fixed, but the ticket hasn't been closed.
* Contact the owners of tickets that have been claimed, but have not seen
any recent activity. If the owner doesn't respond after a week or so,
remove the owner's claim on the ticket.
* Identifying trends and themes in the tickets. If there a lot of bug reports
about a particular part of Django, it possibly indicates that we need
to consider refactoring that part of the code. If a trend is emerging,
you should raise it for discussion (referencing the relevant tickets)
on `django-developers`_.
However, we do ask that as a general community member working in the
ticket database:
* Please **don't** close tickets as "wontfix". The core developers will
make the final determination of the fate of a ticket, usually after
consultation with the community.
* Please **don't** promote tickets to "Ready for checkin" unless they are
*trivial* changes - for example, spelling mistakes or
broken links in documentation.
* Please **don't** reverse a decision that has been made by a core
developer. If you disagree with a discussion that has been made,
please post a message to `django-developers`_.
* Please be conservative in your actions. If you're unsure if you should
be making a change, don't make the change - leave a comment with your
concerns on the ticket, or post a message to `django-developers`_.
Submitting and maintaining translations
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